Privacy Policy

Last Updated: May 20, 2023

At HopeFundMe, we deeply value your privacy and are committed to protecting your personal data. This Privacy Policy aims to inform you about how we handle, use, and protect your information.

1. Information We Collect

  • Personal Data: This includes names, addresses, email addresses, phone numbers, and other personally identifiable information you provide when creating an account or using our platform.
  • Usage Data: This includes data like IP addresses, browser types, and how users interact with our platform.

2. How We Use Your Data

  • To facilitate our services: To manage campaigns, process donations, and ensure smooth user experiences.
  • For communication: To send updates, newsletters, and promotional materials. Users can opt-out at any time.
  • To improve our platform: Usage data helps us understand user behavior, which can guide updates and improvements.

3. Sharing Your Data

  • We do not sell or rent your personal data to third parties.
  • We may share data with third-party vendors that help us operate our platform, process payments, or provide other operational services, always under strict confidentiality terms.
  • We may disclose information if required by law or in good faith belief that such action is necessary to comply with legal processes.

4. Cookies and Tracking

  • Our platform may use cookies to enhance user experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
  • Some third-party services, like Google Analytics, might be used to monitor and analyze web traffic.

5. Data Security

  • We employ industry-standard measures to protect your data from unauthorized access, alteration, or deletion. However, no online platform is entirely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

  • Our platform is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we become aware that we’ve collected data from a child without consent, we will take steps to remove that information.

7. Third-party Links

  • Our platform may contain links to other sites. We are not responsible for the privacy practices of other sites. We encourage users to be aware when they leave our platform and to read the privacy policies of other sites.

8. Your Rights

  • You can request to view, update, or delete your personal data.
  • If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.

9. Changes to This Policy

  • We may update this Privacy Policy occasionally. We advise you to review this page periodically for any changes. Changes are effective when posted on this page.